Gratis EU-verzending · Levering in 2–5 werkdagen
DDRAIXCOR

RETURNS, REPAIRS & REFUNDS

Start an after-sales request.

Requests are routed to DRAIXCOR for self-operated goods or to the responsible marketplace seller, with platform oversight.

Before you submit

  • Use the order account for the fastest verification.
  • Choose repair, replacement or refund and describe the issue.
  • A shared case opens automatically so you can add photos or documents.
  • The responsible party receives the case; DRAIXCOR can escalate overdue cases.
  • Approved refunds return through the original payment provider.